Operations research, operational research, or simply OR, is the use of
mathematical models, statistics and algorithms to aid in decision-making. It is most often used to analyze complex real-world systems, typically with the goal of improving or optimizing performance. It is one form of applied mathematics.
Operations research also closely relates to
industrial engineering. Industrial engineering takes more of an engineering point of view, and industrial engineers typically consider OR
techniques to be a major part of their toolset.
Operations research is distinguished by its ability to look at and
improve an entire system, rather than concentrating only on specific
elements (though this is often done as well). An operations
researcher faced with a new problem is expected to determine which
techniques are most appropriate given the nature of the system,
the goals for improvement, and constraints on time and computing
power. For this and other reasons, the human element of OR is vital.
Like any tools, OR techniques cannot solve problems by themselves.
It is known as "operational research" in the United Kingdom and as
"operations research" in most other English-speaking countries, though
OR is a common abbreviation everywhere. The name is somewhat
unfortunate, since OR is no longer concerned only with operations, nor
does its application involve any research in the traditional sense
(though OR research is still carried out to find new or better
techniques).